Workforce Certification Solutions CredForce/services-and-expertise/workforce-certification

We offer the world's only set of large–scale workforce certification solutions for governments and transnationals, and our certifications cut across industry verticals and client domains including outsourcing, software engineering, mobile applications and cloud technologies among others. We have a large repository of training and instructional content published by world leaders like Wiley. The Credentialing Services Group and the Standards Development Group collaborate to evolve programs, and the globally distributed network of CredForce partners and associates help us manage these projects on the ground across all major cities and business locations in 200+ countries. We also have the most advanced master–trainer breeding programs, specially related to verticals like outsourcing and information technology.

Nationwide Credentialing for Professionals (NCP)

Through the new Nationwide Credentialing for Professionals (NCP) program, CredForce blends the expertise of the client–certification institutes and helps governments establish a nationwide certification apparatus for certifying its workforce. This Nationwide Credentialing system is implemented in universities, colleges, vocational training centers and even in specialist departments of the Ministry of Education responsible for approval of educational qualifications. Most importantly, after this apparatus is established, CredForce facilitates the award of international certifications of BCI/SQBA/GSQI/TMI co–signed by/ co–branded with a government or any other body or university or institution as authorized by the government.

Key deliverables in the Nationwide Credentialing for Professionals (NCP) program:

  • Workforce Credentialing Framework
  • Knowledge & Competence Grids
  • Training Curricula & Programs
  • Training Content
  • Trainer Development Solutions
  • Assessment and certification Mechanism and system installation
  • and Implementation Strategy Program Guide

Enterprise–wide Workforce Credentialing (EWC)

The Enterprise–wide Workforce Credentialing (EWC) program enables large multinational organizations establish their own centralized workforce certification system.The EWC program currently covers BPO and Customer Service areas. CredForce sets up a dedicated talent development center or academy aligned to the standards of its member institutes (BCI for BPO clients and GSQI for customer service clients). For instance, a few multinational BPO enterprises have been working closely with us to establish their enterprise–wide talent development centers so that BCI's global certification system can be adapted to their enterprise; a pre–certification assessment system can be installed within; and their training departments can align their curricula and programs in accordance, so that all the activities related to capacity building can be integrated and streamlined across all global units, and the organization can implement its own enterprise–wide qualification system.

Key deliverables in the Enterprise–wide Workforce Credentialing (EWC) program:

  • enterprise–wide workforce credentialing framework
  • knowledge & competence grids
  • training curricula & programs
  • set–up program for talent Development Center
  • training content
  • trainer development solutions
  • assessment mechanisms
  • certification system installation
  • and implementation strategy guide.

To know more, please write to us at

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